Privacy & Data Protection
Your Data, Your Control, ARIA’s Privacy Commitment
ARIA is built to simplify marketing execution while protecting your data. This Privacy Policy explains what information we collect, how we use it, and how we keep it secure.
Privacy Policy
Built to protect your data and respect your privacy.
This Privacy Policy explains how STI USA, LLC, a Connecticut limited liability company doing business as Tajaret, collects, uses, discloses, and safeguards information when you use ARIA and related services.
By accessing or using the platform, you agree to the practices described in this policy. If you do not agree, please do not use the Service.
The company behind ARIA
ARIA is operated by STI USA, LLC.
Legal Information
- Legal Name: STI USA, LLC
- Trade Name (DBA): Tajaret
- State of Formation: Connecticut
- Address: 101 Merritt 7, Suite 300-207, Norwalk, CT 06851, USA
- Privacy Contact: privacy@ariaseo.ai
- Legal Contact: legal@ariaseo.ai
How It Works
The information we collect
We collect information in three primary categories: information you provide directly when creating an account or using the platform, information collected automatically through your interaction with ARIA, and information received from connected third-party platforms and integrations you authorize, such as Google, Amazon, Shopify, and analytics providers.
01.
Information You Provide Directly
This may include:
- Name and email address
- Account credentials
- Business and billing information
- Support requests and communications
- Campaigns, reports, and uploaded content
- Survey and onboarding responses
Payment card information is processed securely by Stripe and is not stored on ARIA servers.
02.
Information Collected Automatically
We automatically collect limited operational and technical information including:
- Pages viewed and platform activity
- Device and browser information
- IP address and system diagnostics
- Usage analytics and feature interactions
- Log data used for security and debugging
We also use cookies and similar technologies to operate and improve the platform.
03.
Information from Connected Platforms
When you connect platforms such as Amazon, Google, Shopify, or Meta, ARIA may receive authorized operational data including:
- Search and ranking data
- Campaign analytics
- Product and listing information
- Advertising performance
- Ecommerce reporting data
We only access information you explicitly authorize us to access.
How ARIA handles Amazon data
ARIA includes integrations with Amazon SP-API and related Amazon services. This section exists specifically to comply with Amazon’s Data Protection Policy requirements.
What Amazon Data We Process
When connected, ARIA may process:
- Product catalog data
- Listing information
- Advertising performance
- Inventory and pricing data
- Aggregate review metrics
- Refund and return information
- Sales and operational analytics
ARIA does not collect unnecessary customer-identifiable Amazon buyer information.
How Amazon Data Is Used
Amazon-derived data is used only to provide services requested by the account owner, including:
- Analytics and reporting
- Optimization recommendations
- AI-generated operational insights
- Performance tracking
- Refund recovery workflows
ARIA does not:
- sell Amazon data
- license Amazon data
- build competitor intelligence products from Amazon data
- use Amazon data to train generalized AI models
Amazon Data Retention
- Active accounts: retained while the account remains connected
- Disconnected accounts: deleted from active systems within 30 days
- Backup systems: encrypted backups may persist for up to 90 days
- Legal retention: data may be retained longer only where legally required
How your information is used
We use collected information to:
- Operate and maintain ARIA
- Authenticate accounts and manage subscriptions
- Generate reports and recommendations
- Improve platform performance
- Develop new functionality
- Respond to support requests
- Send service-related communications
- Detect fraud and maintain security
- Comply with legal obligations
AI-assisted workflows and recommendations
ARIA uses AI-assisted systems to support recommendations, prioritization, reporting, and operational workflows.
However:
- AI-generated outputs may contain inaccuracies
- Recommendations should be reviewed before implementation
- Outputs are not legal, financial, or professional advice
- Users remain responsible for final decisions and actions taken using the platform
We do not sell your personal information
ARIA shares information only when necessary to operate the platform.
This may include trusted service providers for:
- Cloud infrastructure
- Payment processing
- Analytics
- Customer support
- Email delivery
- AI processing systems
- SEO and search data providers
All subprocessors are contractually required to protect customer data.
International data transfers
ARIA operates primarily from the United States using US-based infrastructure providers including Amazon Web Services.
For users located in the EU, UK, or Switzerland, we use safeguards including:
- Standard Contractual Clauses (SCCs)
- Encryption in transit and at rest
- Access controls and audit logging
- Contractual protections with subprocessors
How ARIA protects your data
ARIA uses commercially reasonable technical and organizational safeguards including:
- TLS encryption
- AES-256 encryption for sensitive data
- Role-based access controls
- Secure API credential storage
- Audit logging
- Multi-factor authentication for administrative access
- Internal security monitoring and reviews
No online platform can guarantee absolute security, but protecting customer data is a core operational priority.
Changes to This Policy
We may update this Privacy Policy periodically to reflect operational, technical, legal, or regulatory changes related to the ARIA platform and its services. When significant updates are made, we may revise the effective date and provide notice through email communications or in-platform messaging where appropriate. Continued use of ARIA after updated policies are published constitutes acceptance of the revised Privacy Policy.
Quick Clarifications
Everything You Need to Know About ARIA Privacy
What data does ARIA collect?
ARIA collects account information, usage data, and connected platform data necessary to provide its services. We do not collect unnecessary personal information.
Does ARIA sell my data?
No. ARIA does not sell or trade your personal data to third parties.
Is my data secure?
ARIA uses standard security practices to protect your data. While no system is fully secure, we take reasonable steps to safeguard your information.
Can I delete my data?
Yes. You can request deletion of your data at any time by contacting us.
What are my privacy rights?
Depending on your location (including California under CCPA/CPRA), you may request access, correction, or deletion of your personal data.